Frequently Asked Questions
When are we open for business?
Mondays to Fridays – 8am to 5pm.
Can you deliver anywhere in Nigeria?
Yes, we can deliver anywhere in Nigeria depending on volume and location but we charge an extra % of total cost. However, for now, we only deliver in Lagos.
How long will delivery take after payment is made?
Depending on volume, most deliveries for doors, kitchen cabinets, wardrobes, will be dispatched within 21 working days after payment has been received, while for other items, it will take between 3 to 7 working days for delivery to be made through the use of a third party delivery company. We will inform you of your tracking ID through a confirmation email.
How do I maintain my new hardware (accessories)?
We recommend not using harsh chemicals or detergent cleaners. Use only mild soapy water and then dry immediately to care for your hardware.
Can my items be damaged during transit?
We use third party delivery companies who specialize in delivering item(s) and we have not heard of any damage to our item(s).
Can our furniture products be stained?
Yes our furniture products can be stained or painted to your requirements.
Can your doors be trimmed to fit my existing frame?
Our doors can be trimmed to your existing frame.
What materials are handles made of?
Most of our handles are made of either zinc alloy or stainless steel depending on the product.
What if I’ve seen a piece of hardware (accessories) that I like but you don’t have?
We would most likely be able to provide something very similar with the same quality, however due to many varieties in the market; we cannot stock all the different types of hardware. If you need specified hardware for large projects, please make an online enquiry.
What if the item is out of stock?
If an item is not available or not available in the quantities you are requesting, you will be informed when you view the cart page. You may update the quantity selected in the cart and we will re-check availability of the item at the new quantity.